Return and Refund Policy

Deco Ladies Wear – Return and Refund Policy

1. 30-Day Return Policy:

We offer a 30-day return period, allowing you to request a return within 30 days of receiving your order.
To be eligible for a return, the product must be in new, unused condition, with all original tags and packaging intact.

2. How to Initiate a Return:

To start a return, please contact us via email at support@decoladieswear.com.
Our team will provide you with a return authorization and detailed instructions for sending the item back to us.
Please note that returns without prior approval will not be accepted.

3. Return Shipping Labels:

For Defective Products: We will provide a prepaid return label.
For Non-Defective Returns (Customer Remorse): Customers are responsible for return shipping costs.

4. Return Period:

5. Product Condition for Returns:

We accept returns for products that are in new, unused condition, with all original tags and packaging.

6. Restocking Fees:

7. Return Shipping Costs:

For Defective Products: Deco Ladies Wear covers the cost of return shipping.
For Non-Defective Returns (Customer Remorse): The customer is responsible for return shipping costs.

8. Damaged, Incorrect, or Defective Products:

Please inspect your dresses carefully upon receiving them.
If you notice any damage, inaccuracies, or defects, notify us promptly via email at support@decoladieswear.com.
We will work with you to resolve the issue quickly.

9. Exchanges:

10. Refunds:

Once we receive and inspect your return, we will notify you regarding the status of your refund. If approved, we will issue a refund to your original payment method. Refunds will be processed within 14 days, based on your bank or credit card issuer’s policies.
Please note that the timing of the refund depends on your bank or credit card issuer’s policies.
Refunds will be for the purchase price of the item(s) returned, excluding the original shipping costs.

11. Contact Information: