🚚 Shipping

Where do you ship?
We ship anywhere in the USA!

How much is shipping?
Just $5.99 flat rate for Express Shipping.

When will I get my order?
Most orders arrive in 2–4 business days. You’ll get a tracking link once it’s shipped.

Which carriers do you use?
We work with UPS, FedEx, USPS, DHL, and more – fast and reliable.

Can I change my address after ordering?
Yes – just contact us within 24 hours at support@decoladieswear.com. Once shipped, changes aren’t possible.

What if my package is lost or delayed?
Don’t worry – we’ll help you sort it out. Just email us and we’ll look into it right away.

🔁 Returns & Refunds

Can I return something?
Yes! You have 30 days to return items that are unused and in original condition.

How do I start a return?
Just email support@decoladieswear.com – we’ll guide you through it.

Do I pay for return shipping?

• If the item is damaged or wrong – we cover it.

• If you just changed your mind – shipping is on you.

Do you offer exchanges?
Absolutely – for damaged, defective, or incorrect items.

When do I get my refund?
Once we get your return, refunds are processed within 14 days to your original payment method.

Still need help?
We’re happy to assist!
📧 support@decoladieswear.com
📞 +1 (718) 495-3220
🕒 Mon–Sat: 10 AM – 7 PM | Sunday: Closed